Privacy Policy

1. Introduction

Sufi Overseas ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or interact with our business services.

2. Information We Collect

• Contact information — your name, company name, website, email address and phone number submitted through our inquiry forms.
• Business information — business type, product interests and order requirements you choose to share with us.
• Technical information — standard analytics data such as browser type, device information and pages visited, collected via cookies and similar technologies.

3. How We Use Your Information

• To respond to quote requests, sample orders and catalogue inquiries.
• To fulfil orders, arrange logistics and provide customer support.
• To send relevant business communications, where you have consented to receive them.
• To improve our website, product range and customer experience.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted service providers (such as logistics partners and payment processors) strictly for the purpose of fulfilling our services, and where required by law or regulation.

5. Data Retention & Security

We retain personal information only for as long as necessary for legitimate business purposes or as required by applicable law. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@sufioverseas.com.

7. Cookies

Our website uses cookies to enhance browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

8. Contact Us

For questions about this Privacy Policy or our data practices, contact us at info@sufioverseas.com or write to Sufi Overseas, Aligarh, Uttar Pradesh, India.